1. Introduction
The airline Oneclick, LLC (hereinafter referred to as "We," the "Company") respects your privacy and is committed to protecting your personal data in accordance with the legislation of Georgia and the European Regulation GDPR (General Data Protection Regulation, Regulation (EU) 2016/679), where applicable.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, mobile application, and other services.
2. What personal data do we process?
We may process the following categories of data:
- Identification data: Full name, date of birth, passport details, ID card details.
- Contact data: Email, phone number, address.
- Payment data: Bank card details, transaction history (stored in encrypted form).
- Booking data: Flight numbers, dates, service class, baggage information.
- Technical data: IP address, cookies data, browser and device information.
3. Purposes of processing personal data
We use your data for:
- Issuing and fulfilling flight tickets.
- Providing information about flights and services.
- Processing payments and preventing fraud.
- Complying with legal requirements (customs, border control).
- Improving service quality and personalizing offers.
- Sending marketing communications (only with your consent).
4. Legal bases for data processing
Data processing is based on:
- Contract – to fulfill transportation obligations.
- Legitimate interests – for website analysis and fraud prevention.
- Consent – for marketing communications and cookies usage.
- Legal requirements – for data disclosure to government authorities.
5. Data disclosure to third parties
We may disclose data to:
- Transportation partners (other airlines, airports).
- Payment systems and banks.
- Government authorities (as required by law).
- Service providers (IT companies, analytics services).
All third parties are required to maintain data confidentiality and security.
6. GDPR and user rights
If you are an EU citizen or reside in the EU, you have the right to:
- Access your data.
- Rectify inaccurate information.
- Delete data (if there are no legal grounds for retention).
- Restrict processing.
- Data portability to another company.
- Opt-out of marketing communications.
To submit a request, use the contact details in Section 9.
7. Use of cookies and similar technologies
What are cookies?
Cookies are small files stored on your device to enhance website functionality.
What cookies do we use?
- Essential – for website operation (e.g., authentication).
- Analytical – for collecting statistics (Google Analytics).
- Marketing – for ad personalization (Facebook Pixel).
How to manage cookies?
You can disable cookies in your browser settings, but this may impair website functionality.
8. Data security
We implement technical and organizational security measures:
- Data encryption (SSL).
- Limited access to information.
- Regular security audits.
9. Contact and inquiries
If you have questions about the Privacy Policy or GDPR, please contact us:
- Form: feedback form
- Phone: +995-322-600-111
- Postal address:
Last updated
June 17, 2025
Note
Oneclick, LLC reserves the right to update the Privacy Policy. The current version is always available on our website.